Privacy Policy / 隐私政策

Last Updated: November 2026 · Merrythought Limited (Hong Kong SAR)

1. Information We Collect / 我们收集的信息

We collect only the minimum personal data necessary to provide personalized coaching diagnostic services:

Account Data: Email address, candidate name, target credential sequence (PCC/ACC/MCC/ACTC).
Exam & Diagnostic Telemetry: Selected answers, reaction times per question, scaled score histories, Leitner SRS spaced repetition memory records.
Technical Metadata: IP address, browser type, and anti-cheat tab-switching telemetry.

我们仅收集提供教练备考诊断所必需的最少个人数据：

账户信息： 电子邮箱、考生显示称谓、目标认证序列（PCC/ACC/MCC/ACTC）。
模考与诊断数据： 所选答案、答题耗时、历史标度分记录、艾宾浩斯错题复盘记忆数据。
技术日志： 访问 IP、浏览器类型及防作弊切屏记录。

2. Payment Information Security / 支付数据安全

All financial transactions are conducted through Stripe, a certified PCI-DSS Level 1 Service Provider. CocaCoach and Merrythought Limited never store, log, or have access to your full credit card numbers, CVV codes, or bank credentials.

所有支付交易均通过通过 PCI-DSS Level 1 最高安全认证的 Stripe 完成。CocaCoach 和 Merrythought Limited 绝不收集、记录或存储您的完整信用卡号、CVV 安全码或银行卡密码。

3. How We Use Data / 数据使用目的

Your data is strictly utilized to:

Deliver 1:1 Pearson VUE exam simulation and calculate accurate 110–600 scaled scores;
Generate FOCAL / HINGE blindspot radars and cognitive gap debriefs;
Sync your review progress across desktop, tablet, and mobile browsers.

We will NEVER sell or rent your personal data or exam results to third-party advertisers.

您的数据严格用于：

运行 1:1 Pearson VUE 模拟考场并精确计算 110–600 标度分；
生成 FOCAL / HINGE 盲区诊断雷达图与考点错因分析；
在电脑、平板和手机端之间实时漫游您的做题与复习档案。

我们坚决承诺：绝不出售、出租您的个人信息或模考记录给任何第三方广告商。

4. Your Rights & Data Deletion / 您的权利与数据注销

Under applicable privacy regulations (including the Hong Kong Personal Data (Privacy) Ordinance and GDPR), you have the right to inspect, export, or request the permanent deletion of your account and attempt logs by contacting privacy@cocacoach.global.

根据香港《个人资料（私隐）条例》及相关隐私规范，您有权随时查阅、导出或请求彻底永久删除您的账户及其所有模考答卷数据。请联系 privacy@cocacoach.global 进行处理。